Terms & Conditions

Terms and Conditions of Use

Welcome to Serenity Stones Jewellery! These Terms and Conditions govern your use of our website, http://www.serenitystonesjewellery.com, owned and operated by Hanna & Sophie.

By accessing and using our Site, you indicate your understanding of these Terms and Conditions and agree to abide by them.

Intellectual Property

All content on our Site, including images, text, logos, and documents, belongs to Mrs. Charlotte, Mr. Ryan, and the creators of the Site.

Acceptable Use

Users agree to use our Site legally and not for illegal or fraudulent purposes. Harassment, rights violation, and posting inappropriate material are strictly prohibited.

If we suspect any illegal use or violation of these terms, we reserve the right to limit, suspend, or terminate access to our Site and take legal action if necessary.

Sale of Goods

These Terms and Conditions apply to the sale of jewellery through our Site. Goods are presented on the Site, and users agree to purchase them at their own risk.

We reserve the right to modify, reject, or cancel orders as needed. In case of order cancellation, a refund will be issued.

Third-Party Goods and Services

Goods and services from third parties on our Site are not guaranteed for quality or accuracy.

Payments

Accepted payment methods include credit cards and PayPal. By providing payment information, users authorize the use of the chosen payment instrument.

We reserve the right to cancel or reverse transactions if they violate the law or these Terms and Conditions.

Shipping and Delivery

Goods are delivered through standard post, and delivery times may vary. Users are responsible for delivery charges and any import duties or taxes for international purchases.

Users must provide accurate delivery information, and we are not liable for inaccurate or incomplete details.

Consumer Protection Law

Where applicable consumer protection laws cannot be excluded, these Terms and Conditions do not limit users' legal rights.

Limitation of Liability

Serenity Stones Jewellery and related entities are not liable for any actions, claims, losses, or damages resulting from the use of the Site.

Indemnity

Users indemnify and hold harmless Serenity Stones Jewellery and related entities from any actions, claims, losses, or damages arising from their use of the Site.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Queensland.

Severability

If any provision in these Terms and Conditions is deemed inconsistent or invalid, it will be removed, and the remaining provisions will remain valid.

Changes

These Terms and Conditions may be amended to comply with the law or reflect changes in the Site's operation. Users will be notified of changes by email or a notice on the Site.

Contact Details

For questions or concerns, contact:

Email: serenity@amfahhgroup.com

Effective Date: 30th March 2023